February 5th, 2013 • CRM1 Comment

Before setting off to Orlando to unveil new CRM enhancements at NADA 2013, three of Dealer.com’s CRM Architects — a team of longtime dealers and automotive industry lifers — came together to answer some frequently-asked CRM questions, and share the thinking behind the product.

October 4th, 2012 • CRMNo Comments

Recently, the wife took the kids for an end-of-summer vacation before school started back up. The pooch and I had the house to ourselves for a while. That Saturday morning, I was inspired: the dog was getting up there in age; she’d been with me a long, long time. She deserved a reward. I decided …

February 5th, 2012 • CRMNo Comments

“When is your CRM coming to market?,” hundreds of dealers asked us today at the 2012 NADA Conference and Expo in Las Vegas. The answer is: this year! It’s been exciting discussing the solution that will round out the Dealer.com platform, mostly because of the interesting questions it forces the industry to ask itself.