January 26th, 2012 • Operations, Research, SocialNo Comments

How do shoppers reach a buying decision in today’s socially connected digital landscape?More important, how much more profitable would your business be if you could be first to market reaching these potential customers? Before you invest time, money and energy attending (or following) the upcoming NADA convention in Las Vegas, let’s arm ourselves with a better understanding of how social purchases occur (and the specific ways you can frame the buying conversation before a competitor does).