Dealer.com CallTracking™
Convert callers into customers.
Phone leads will never slip through the cracks again. With CallTracking™ convert every call from your toll-free numbers into a lead delivered right to your ControlCenter™.
Key Benefits
Capture Every Call: CallTracking provides toll-free phone tracking numbers for every department and converts each call into an email lead that is delivered to a dealer's ControlCenter.
Identify Every Phone Call: Caller's phone number and contact information are stored in ControlCenter and can be used for future phone, email and mail campaigns.
Call Recording: Calls are recorded and can be saved to replay at any time for training and quality assurance.
Manage & Add Numbers: Add a new toll-free number for your website (or any type of advertising) and create/manage new ad sources directly from ControlCenter.
Custom CallTracking Analytics: Track the effectiveness of every ad campaign with call metrics and caller demographics.
Toll-free Numbers: Customers can conveniently contact your dealership while avoiding long-distance charges.
Call Recording Alert:
Callers are alerted to call recording and monitoring in all states that require disclosure.
Do Not Call List: Contacts can be marked as "Do Not Call" in ControlCenter if a customer requests not to be contacted by phone or email.
Studies show that consumers prefer calling to form submissions by a ratio of 8 to 1, because it's familiar and it's the quickest way to contact a dealer directly. Comscore reports that 63%of people complete their purchase offline following their search activity.
Capture Every Call: CallTracking provides toll-free phone tracking numbers for every department and converts each call into an email lead that is delivered to a dealer's ControlCenter.
Identify Every Phone Call: Caller's phone number and contact information are stored in ControlCenter and can be used for future phone, email and mail campaigns.
Call Recording: Calls are recorded and can be saved to replay at any time for training and quality assurance.
Manage & Add Numbers: Add a new toll-free number for your website (or any type of advertising) and create/manage new ad sources directly from ControlCenter.
Custom CallTracking Analytics: Track the effectiveness of every ad campaign with call metrics and caller demographics.
Toll-free Numbers: Customers can conveniently contact your dealership while avoiding long-distance charges.
Call Recording Alert:
Callers are alerted to call recording and monitoring in all states that require disclosure.
Do Not Call List: Contacts can be marked as "Do Not Call" in ControlCenter if a customer requests not to be contacted by phone or email.
Studies show that consumers prefer calling to form submissions by a ratio of 8 to 1, because it's familiar and it's the quickest way to contact a dealer directly. Comscore reports that 63%of people complete their purchase offline following their search activity.
Client Testimonials
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It was important that we aligned ourselves with a company that’s predicting the future.
Alan Krutsch, Walser Auto Group -
At Dealer.com, Internet Marketing is their passion. It’s what they live and breathe, so we know that they will be on the leading edge.
Dan Boismer, Suburban Collection -
The changes we’ve noticed since we’ve switched over have been absolutely dramatic. Not only has our conversion rate increased but our time on site is up...people used to spend 4-5 minutes on our site, now it’s almost 8.
Mike Nazworth, BDC Manager, Heyward Allen Toyota Scion -
Everyday we are told about how great our site is and how easy it is to get information from. We recently started a billboard campaign called "Shop in Your Underwear at Stevebaldo.com" to capture the majority of customers already online doing...
Sheila K. Snyder, Steve Baldo Dealerships
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