Recapture Lost Customers Through Service Marketing
The Service Marketing Package provides dealers with a unique way to capture and retain service customers and dramatically increase service revenue. Whether you currently market to your service customers or not, the Service Marketing Package delivers results!
How it Works
The process is turn-key. All functionality and Online Garage content require minimal dealer effort!
- Every customer in your DMS is invited to setup their personal Online Garage hosted on your dealership's website.
- The Online Garage is a customer-accessible dashboard for service records, service reminders, recall alerts, incentives and monthly newsletter.
- Customers can track all currently-owned vehicle history in the Online Garage.
- When service is due, automated service reminders are sent to the customer's preferred method of contact.
- Customers return to your website and dealership to schedule service.
- Customers can access their Online Garage from Facebook. NEW
Key Benefits
Reach More Service Customers
Drive more service business back to your website with personalized service campaigns, and bring customers who have been away from your dealership back to your service bays.
DMS Integration
Recapture lost or bad email addresses with our one-time DMS email append and keep customer records updated with daily service polling.
Automated Service Reminders
Deliver mileage-based reminders and monthly newsletters to your customers.
Crush Direct Mail Costs
Significantly lower your advertising cost-per-unit compared to direct mail.
Track Your Service ROI
Dealers can track the performance and rate of return for every service campaign right from ControlCenter™.
Service Menu Manager
Dealers can post and manage service items to display on their SmartSite™ Service Menu directly from ControlCenter . Flexible pricing fields and per item disclaimers are easy to configure.
Online Garage
Customers have access to their vehicle service history, service reminders, recall alerts, vehicle incentives, service specials and monthly newsletter right from your dealership's website. Now, consumers can access their Online Garage on Facebook simply by "liking" our dealership to access all of the same functionality while increasing your Facebook fans!
Reach More Service Customers
Drive more service business back to your website with personalized service campaigns, and bring customers who have been away from your dealership back to your service bays.
DMS Integration
Recapture lost or bad email addresses with our one-time DMS email append and keep customer records updated with daily service polling.
Automated Service Reminders
Deliver mileage-based reminders and monthly newsletters to your customers.
Crush Direct Mail Costs
Significantly lower your advertising cost-per-unit compared to direct mail.
Track Your Service ROI
Dealers can track the performance and rate of return for every service campaign right from ControlCenter™.
Service Menu Manager
Dealers can post and manage service items to display on their SmartSite™ Service Menu directly from ControlCenter . Flexible pricing fields and per item disclaimers are easy to configure.
Online Garage
Customers have access to their vehicle service history, service reminders, recall alerts, vehicle incentives, service specials and monthly newsletter right from your dealership's website. Now, consumers can access their Online Garage on Facebook simply by "liking" our dealership to access all of the same functionality while increasing your Facebook fans!
Client Testimonials
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It was important that we aligned ourselves with a company that’s predicting the future.
Alan Krutsch, Walser Auto Group -
At Dealer.com, Internet Marketing is their passion. It’s what they live and breathe, so we know that they will be on the leading edge.
Dan Boismer, Suburban Collection -
The changes we’ve noticed since we’ve switched over have been absolutely dramatic. Not only has our conversion rate increased but our time on site is up...people used to spend 4-5 minutes on our site, now it’s almost 8.
Mike Nazworth, BDC Manager, Heyward Allen Toyota Scion -
Everyday we are told about how great our site is and how easy it is to get information from. We recently started a billboard campaign called "Shop in Your Underwear at Stevebaldo.com" to capture the majority of customers already online doing...
Sheila K. Snyder, Steve Baldo Dealerships
Downloads and Information
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