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Overview
RepDriver
Reputation Management
Social Syndication
Content Suggestor
SmartBlog
Facebook
SmartBar
Social Analytics

Your customers are talking about your dealership online, and your presence in these conversations can make or break your reputation. The SocialRelationship Manager™ (SRM) helps you build, maintain, and monitor social interactions with consumers online.

Ask for feedback with automatic reviews from your customers with RepDriver.

Listen to what's being said about your dealership with Reputation Management and Dealer Ratings tools.

Talk with your social community through our Social Syndicator, SmartBlog and Content Suggestor.

Connect with your shoppers through Facebook Social Apps and the SmartBar Social Toolbar.

RepDriver
Easily request reviews from your customers with RepDriver.

RepDriver automatically emails sales and service customers to request a review, then immediately displays four and five-star ratings on your website reviews page, the SmartBar and the Reviews App for Facebook.

Ask for feedback with automatic reviews from your customers.

Reputation Monitor
Consumers use social networks and review sites to voice their opinion on your products and services.The Reputation Monitor allows you to observe what people are saying about your dealership online, and study the influence they have over other consumers.

Monitor your brand and reputation: Review and respond to positive and negative chatter across all social networks.

Dealer Ratings

Dealer Ratings compiles your scores from all top-rating sites and puts them in a single location for your review.

Score Tracking: Scores can be combined, compiled or viewed individually in real-time or span across time.
Don't be surprised: Dealer Ratings will alert dealers whenever new reviews appear.

Social Syndicator
Social Syndicator eliminates the need to manage multiple social plugins from 3rd party sites and minimizes the effort required to maintain your online presence. With the Social Syndicator, you can Schedule & Auto-Deploy Content, such as Facebook posts, tweets, blog posts & more through our integrated calendar. Social Media Syndication

Dealers can access our Social Syndicator anywhere on the web with the Syndicate It! Bookmarklet. Highlight the text on any website, hit the bookmarklet, and Social Syndicator will publish the content to all your social channels.

Content Suggestor
Providing relevant content on your website is an essential best practice. However, if you aren't sure what to say, the Content Suggestor lets you choose rich content from OEM news feeds, review sites, automotive blog sites, service related sites or your favorite content location.

Powerful group distribution capability facilitates content customization across large groups and regions.

With the Content Suggestor, you can reduce the time spent searching for content relative to your brand and market.

SmartBlog™
SmartBlog is an Integrated Blog that allows dealers to create blog articles right from ControlCenter™, and now ties into our SocialRelationship Manager™ to bring your website and social media networks together.

Create engaging blog articles to post to your website and customers' RSS feeds with SmartBlog, featuring advanced commenting permissions.

Subscribe to RSS Feeds & Blog Commenting. Consumers can subscribe to your SmartBlog RSS feed to receive automated updates of any articles you post and comment on blog posts with dealer-approval.

Facebook Social Applications
With more than 500 million people using Facebook, your dealership presence on the world's most popular social network is vital. The SocialRelationship Manager™ contains four applications that bring valuable content from your website to Facebook.

Facebook Inventory Application: Publish your inventory listings with full lead tracking.
FanPricer: Offer a pre-determined vehicle discount to shoppers once they "Fan" your dealership.
Facebook Incentives Application: Broadcast valuable OEM incentive data from your website to your dealership's Facebook page.
Facebook Video Application: Select uploaded videos from their Media Library to be displayed on their Facebook Fan Page, giving fans the ability to watch, "Like," Share or comment on the videos.

SmartBar™ Social Toolbar
While today's social sites are a great way to communicate with customers, your website is where they submit leads. The SmartBar Social Toolbar integrates your presence on today's popular social media sites with your website, so that your customers don't have to click away.

Social Analytics Dashboard
Understand how consumers interact with your social sites with the Social Analytics Dashboard. The Social Analytics Dashboard is designed to provide you with an at-a-glance view of your dealership's entire social media landscape. Accessible from one login to ControlCenter™, the Dashboard allows you to study the impact of your social strategy in real-time, including:

Fans, followers and subscribers
Dealer ratings, social status and activity
Negative and positive mentions
Aggregated reviews across all review sites

Client Testimonials

It was important that we aligned ourselves with a company that’s predicting the future.
Alan Krutsch, Walser Auto Group
At Dealer.com, Internet Marketing is their passion. It’s what they live and breathe, so we know that they will be on the leading edge.
Dan Boismer, Suburban Collection
The changes we’ve noticed since we’ve switched over have been absolutely dramatic. Not only has our conversion rate increased but our time on site is up...people used to spend 4-5 minutes on our site, now it’s almost 8.
Mike Nazworth, BDC Manager, Heyward Allen Toyota Scion
Everyday we are told about how great our site is and how easy it is to get information from. We recently started a billboard campaign called "Shop in Your Underwear at Stevebaldo.com" to capture the majority of customers already online doing...
Sheila K. Snyder, Steve Baldo Dealerships