Real-Time Customer Service With DealerChat™
Respond immediately to shoppers and increase your CSI scores
When your associates log into the system, an icon appears on your website letting customers know that someone is available to answer their questions. The customer simply clicks a button to contact your staff to get the answers they are looking for. DealerChat features template-based text insertion, multiple chat management and chat history.
Key Benefits
Interact Live with ShoppersDealerChat enables dealers to chat real-time with shoppers on their website and answer any immediate questions.
Manage Multiple Chats Simultaneously
Dealership employees can respond to multiple chat sessions at once if there are multiple visitors in the chat queue.
Chat Session Tracking
DealerChat tracks chat sessions and a shopper's click path through your website.
Client Testimonials
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It was important that we aligned ourselves with a company that’s predicting the future.
Alan Krutsch, Walser Auto Group -
At Dealer.com, Internet Marketing is their passion. It’s what they live and breathe, so we know that they will be on the leading edge.
Dan Boismer, Suburban Collection -
The changes we’ve noticed since we’ve switched over have been absolutely dramatic. Not only has our conversion rate increased but our time on site is up...people used to spend 4-5 minutes on our site, now it’s almost 8.
Mike Nazworth, BDC Manager, Heyward Allen Toyota Scion -
Everyday we are told about how great our site is and how easy it is to get information from. We recently started a billboard campaign called "Shop in Your Underwear at Stevebaldo.com" to capture the majority of customers already online doing...
Sheila K. Snyder, Steve Baldo Dealerships
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