Training
Knowledge is Power
Dealer.com training is flexible, maximizes learning, and minimizes down time for our clients. Our training department consists of experts well versed in dealership culture and the particular approaches that increase buy-in and adoption at the dealership level. Training programs can include:
Off-site Regional Training
Dealer.com will send trainers to a location of your choice to host
training sessions. We find that when we train regional and district
personnel at an offsite location, dramatic results are possible.
Web-Based Training Sessions
It can be difficult to get your regional and dealership personnel in
one place at the same time. As a solution, we offer web-based training
for our clients. Dealer.com training staff delivers highly effective
webinars that ensure participants can absorb the content covered.
Built-In Technology Training
A unique feature to Dealer.com is our built-in training videos. Our
platform features a ControlCenter™ where training for nearly every
element of our platform is available via online video. Dealer.com
clients can watch tutorials on how to edit content and pages on their
websites, effectively manage PPC campaigns and more.
Pre-Launch
We do not launch our customers' SmartSites
until our dealers can effectively use the Dealer.com platform. Although
on-site training is available, experience has shown that interactive
web-based training is more time- and cost-effective for our customers.
Customers participate in weekly training sessions that merge online
instruction with interactive discussion.
Post Launch
After launch, we'll host ongoing training sessions to handle employee
turnover and cross-training of staff. Unlimited training is available
for our products right from ControlCenter™, and customers can attend
these sessions at will.
Our account management and support teams can also initiate impromptu web-based training using the same tools we use for our scheduled training. Clients also receive monthly client and best practices newsletters designed to supplement learning with industry best practices, product tips, and industry news.
Client Testimonials
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It was important that we aligned ourselves with a company that’s predicting the future.
Alan Krutsch, Walser Auto Group -
At Dealer.com, Internet Marketing is their passion. It’s what they live and breathe, so we know that they will be on the leading edge.
Dan Boismer, Suburban Collection -
The changes we’ve noticed since we’ve switched over have been absolutely dramatic. Not only has our conversion rate increased but our time on site is up...people used to spend 4-5 minutes on our site, now it’s almost 8.
Mike Nazworth, BDC Manager, Heyward Allen Toyota Scion -
Everyday we are told about how great our site is and how easy it is to get information from. We recently started a billboard campaign called "Shop in Your Underwear at Stevebaldo.com" to capture the majority of customers already online doing...
Sheila K. Snyder, Steve Baldo Dealerships
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