What is Gubagoo?

Of all the chat service vendors in automotive, only Gubagoo has the data and capabilities to target the shoppers most likely to convert. With real-time insights, proprietary behavioral scoring and engagement technology, inventory integration, and a mobile-friendly platform, Gubagoo pinpoints hand raisers shopping on your site who have yet to convert into a lead.


Features include:

  • Behavioral Engagement and Scoring Technology (B.E.A.S.T.) – Identifies
    your anonymous web traffic for proactive engagement
  • Inventory Integration – Integrates your inventory photos in the chat window, providing customers with a more engaging and enticing experience where they can also book a test drive
  • Mobile Chat – Presents optimal chat configurations regardless of device –desktop, tablet, or mobile
  • Publisher – Presents incentive offers to shoppers based on their unique behavior
  • Responsive Design – Responds and adapts to match your responsive or adaptive website
  • Text Now – Enables your customers to SMS with our chat professionals
  • Dynamic Customization – Provides unlimited styling customizations to your chat interface to match the look and feel of your website
  • 24/7 U.S.-based Chat Operators – Our contact center is owned, managed, and operated in by Gubagoo in Daytona Beach, Florida, to ensure the highest standard of chat quality
  • Google Analytics – Integrates with your Google Analytics, adding chat goals and events for deeper analysis of your digital marketing spend

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