{"id":3784,"date":"2019-07-15T19:48:34","date_gmt":"2019-07-15T19:48:34","guid":{"rendered":"https:\/\/www.dealer.com\/support-beta\/?page_id=3784"},"modified":"2024-01-29T19:53:57","modified_gmt":"2024-01-29T19:53:57","slug":"internal","status":"publish","type":"page","link":"https:\/\/www.dealer.com\/support\/internal\/","title":{"rendered":"Internal Support Request Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3784\" class=\"elementor elementor-3784\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1545fc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1545fc4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92352ab\" data-id=\"92352ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efc9a8d elementor-widget elementor-widget-shortcode\" data-id=\"efc9a8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2301088 elementor-widget elementor-widget-heading\" data-id=\"2301088\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Internal Support Request Form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e7d9ea9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7d9ea9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f9ac087\" data-id=\"f9ac087\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4ecd35 elementor-widget elementor-widget-wp-widget-gform_widget\" data-id=\"b4ecd35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-gform_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/_static\/??\/wp-includes\/js\/dist\/dom-ready.min.js,\/wp-includes\/js\/dist\/hooks.min.js?m=1774626885j\" ><\/script><script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/wp-includes\/js\/dist\/i18n.min.js?ver=c26c3dc7bed366793375\" id=\"wp-i18n-js\"><\/script>\n<script type=\"text\/javascript\" id=\"wp-i18n-js-after\">\n\/* <![CDATA[ *\/\nwp.i18n.setLocaleData( { 'text direction\\u0004ltr': [ 'ltr' ] } );\n\/\/# sourceURL=wp-i18n-js-after\n\/* ]]> *\/\n<\/script>\n<script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/wp-includes\/js\/dist\/a11y.min.js?ver=cb460b4676c94bd228ed\" id=\"wp-a11y-js\"><\/script>\n<link rel='stylesheet' id='all-css-0' href='https:\/\/www.dealer.com\/support\/wp-includes\/css\/dashicons.min.css?m=1774626885g' type='text\/css' media='all' \/>\n<script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/_static\/??-eJzTLy\/QzcxLzilNSS3WzwKiwtLUokoopZebmaeXVayjj0+Rbm5melFiSSpUsX2uraG5uYmZkZmFhVkWAK\/BIi8=\" ><\/script><script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/jquery.json.min.js?ver=2.9.29\" id=\"gform_json-js\"><\/script>\n<script type=\"text\/javascript\" id=\"gform_gravityforms-js-extra\">\n\/* <![CDATA[ *\/\nvar gf_legacy = {\"is_legacy\":\"\"};\nvar gf_global = {\"gf_currency_config\":{\"name\":\"U.S. Dollar\",\"symbol_left\":\"$\",\"symbol_right\":\"\",\"symbol_padding\":\"\",\"thousand_separator\":\",\",\"decimal_separator\":\".\",\"decimals\":2,\"code\":\"USD\"},\"base_url\":\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\",\"number_formats\":[],\"spinnerUrl\":\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/images\/spinner.svg\",\"version_hash\":\"9ed129746171f18457d4ec67d2282133\",\"strings\":{\"newRowAdded\":\"New row added.\",\"rowRemoved\":\"Row removed\",\"formSaved\":\"The form has been saved.  The content contains the link to return and complete the form.\"}};\n\/\/# sourceURL=gform_gravityforms-js-extra\n\/* ]]> *\/\n<\/script>\n<script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/gravityforms.min.js?ver=2.9.29\" id=\"gform_gravityforms-js\"><\/script>\n<script type=\"text\/javascript\" id=\"gform_conditional_logic-js-extra\">\n\/* <![CDATA[ *\/\nvar gf_legacy = {\"is_legacy\":\"\"};\n\/\/# sourceURL=gform_conditional_logic-js-extra\n\/* ]]> *\/\n<\/script>\n<script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/conditional_logic.min.js?ver=2.9.29\" id=\"gform_conditional_logic-js\"><\/script>\n<script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/_static\/??\/wp-includes\/js\/jquery\/ui\/core.min.js,\/wp-includes\/js\/jquery\/ui\/datepicker.min.js?m=1774626885j\" ><\/script><script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/datepicker-legacy.min.js?ver=2.9.29\" id=\"gform_datepicker_legacy-js\"><\/script>\n<script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/datepicker.min.js?ver=2.9.29\" id=\"gform_datepicker_init-js\"><\/script>\n<script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.google.com\/recaptcha\/api.js?hl=en&amp;ver=6.9.4#038;render=explicit\" id=\"gform_recaptcha-js\"><\/script>\n<script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/_static\/??\/wp-includes\/js\/plupload\/moxie.min.js,\/wp-includes\/js\/plupload\/plupload.min.js?m=1774626886j\" ><\/script><script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/jquery.maskedinput.min.js?ver=2.9.29\" id=\"gform_masked_input-js\"><\/script>\n<script type=\"text\/javascript\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/placeholders.jquery.min.js?ver=2.9.29\" id=\"gform_placeholder-js\"><\/script>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_11' style='display:none'><div id='gf_11' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_11' id='gform_11'  action='\/support\/wp-json\/wp\/v2\/pages\/3784#gf_11' data-formid='11' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_11' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_11_93\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_93'>LinkedIn<\/label><div class='ginput_container'><input name='input_93' id='input_11_93' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_11_93'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_11_1\" class=\"gfield gfield--type-html gfield--width-full html-field gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h5 class=\"form-subtitle\">Contact Information<\/h5><\/div><div id=\"field_11_2\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_2'>Dealership Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_11_2' type='text' value='' class='large'    placeholder='ROI Motors' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_3\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_3'>Dealership URL<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_11_3' type='text' value='' class='large'    placeholder='www.roimotors.com' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_4\" class=\"gfield gfield--type-text gfield--width-full text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_4'>DDC Account Number<\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_11_4' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_86\" class=\"gfield gfield--type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_86'>Program<\/label><div class='ginput_container ginput_container_select'><select name='input_86' id='input_11_86' class='large gfield_select'     aria-invalid=\"false\" ><option value='GM' >GM<\/option><option value='Enterprise' >Enterprise<\/option><option value='Other' selected='selected'>Other<\/option><\/select><\/div><\/div><div id=\"field_11_5\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_5'>Additional URLs (Links Only)<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_11_5' class='textarea small'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_11_6\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_6'>Your First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_11_6' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_7\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_7'>Your Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_11_7' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_85\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_85'>Your role<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_85' id='input_11_85' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_8\" class=\"gfield gfield--type-email gfield--width-half email-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_8'>Your Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_8' id='input_11_8' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_11_9\" class=\"gfield gfield--type-phone gfield--width-half phone-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_9'>Your Phone Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_9' id='input_11_9' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_76\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_76'>Dealership Contact First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_76' id='input_11_76' type='text' value='' class='large'    placeholder='First' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_77\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_77'>Dealership Contact Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_77' id='input_11_77' type='text' value='' class='large'    placeholder='Last' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_78\" class=\"gfield gfield--type-email gfield--width-half email-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_78'>Dealership Contact Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_78' id='input_11_78' type='email' value='' class='large'   placeholder='email@address.com' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_11_79\" class=\"gfield gfield--type-phone gfield--width-half phone-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_79'>Dealership Contact Phone Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_79' id='input_11_79' type='tel' value='' class='large'  placeholder='(555) 555-5555' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_10\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_10'>Dealership Contact First Name<\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_11_10' type='text' value='' class='large'    placeholder='First'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_11\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_11'>Dealership Contact Last Name<\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_11_11' type='text' value='' class='large'    placeholder='Last'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_12\" class=\"gfield gfield--type-email gfield--width-half email-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_12'>Dealership Contact Email<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_12' id='input_11_12' type='email' value='' class='large'   placeholder='email@address.com'  aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_11_13\" class=\"gfield gfield--type-phone gfield--width-half phone-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_13'>Dealership Contact Phone Number<\/label><div class='ginput_container ginput_container_phone'><input name='input_13' id='input_11_13' type='tel' value='' class='large'  placeholder='(555) 555-5555'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_14\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_14'>Additional Contacts (Email Addresses Only)<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_14' id='input_11_14' class='textarea small'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_11_15\" class=\"gfield gfield--type-html gfield--width-full html-field gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h5 class=\"form-subtitle\">Request Details<\/h5><\/div><div id=\"field_11_16\" class=\"gfield gfield--type-select gfield--width-half select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_16'>Type of Request<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_16' id='input_11_16' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Type of Request' selected='selected'>Type of Request<\/option><option value='Configuration Change' >Configuration (Change)<\/option><option value='Inventory Request' >Inventory (Request \/ Issue)<\/option><option value='3rd Party Integration' >3rd Party Integration<\/option><option value='Defect Issue' >Defect (Issue)<\/option><option value='Domains Change  Transfer' >Domains (Change \/ Transfer)<\/option><option value='Compliance Violations' >Compliance Violations<\/option><option value='Cox Digital Retailing' >Cox Digital Retailing<\/option><option value='OEM - Profile' >OEM-Wide \/ Profile-Wide<\/option><option value='General Feedback' >General Feedback<\/option><option value='Deal Central' >Deal Central<\/option><option value='Common Org' >Common Org<\/option><option value='Esnitial' >Esnitial<\/option><\/select><\/div><\/div><div id=\"field_11_17\" class=\"gfield gfield--type-select gfield--width-half select-field priority-alert-wrap gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_17'>Priority<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_17' id='input_11_17' class='gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='-- Priority --' selected='selected'>-- Priority --<\/option><option value='P4-Normal' >Normal - General Request<\/option><option value='P3-Medium' >Medium \u2013 Non-Urgent Request for an At Risk or Heated Client<\/option><option value='P2-High' >*PLEASE CALL SUPPORT* High \u2013 High is reserved for issues that severely impact website, inventory or lead functionality. *PLEASE CALL SUPPORT*<\/option><option value='P1-Critical' >*PLEASE CALL SUPPORT* Critical \u2013 Should only be used for Site Down, DR Down, Leads not flowing to Control Center, or a large percentage of Missing Inventory. *PLEASE CALL SUPPORT*<\/option><\/select><\/div><\/div><div id=\"field_11_84\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p style=\"color:red\">Please note that this form submits cases directly to the Esntial Support Team. If you are looking to send a case to the Dealer.Com Web Integration Team, please select \"3rd Party Integration\"<\/p><\/div><div id=\"field_11_18\" class=\"gfield gfield--type-select gfield--width-half select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_18'>Type of OEM \/ Profile Request<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_18' id='input_11_18' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Type of OEM \/ Profile Request' >Type of OEM \/ Profile Request<\/option><option value='3rd Party Integration' >3rd Party Integration<\/option><option value='Custom Request' >Custom Request<\/option><\/select><\/div><\/div><div id=\"field_11_19\" class=\"gfield gfield--type-date gfield--input-type-datepicker gfield--datepicker-default-icon gfield--width-half date-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_19'>Desired Completion Date<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_19' id='input_11_19' type='text' value='' class='datepicker gform-datepicker mdy datepicker_with_icon gdatepicker_with_icon'   placeholder='mm\/dd\/yyyy' aria-describedby=\"input_11_19_date_format\" aria-invalid=\"false\" aria-required=\"true\"\/>\n                            <span id='input_11_19_date_format' class='screen-reader-text'>MM slash DD slash YYYY<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_11_19' class='gform_hidden' value='https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/div><div id=\"field_11_21\" class=\"gfield gfield--type-text gfield--width-full text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_21'>SalesForce or Rally Case Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_21' id='input_11_21' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_11_22\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Is this a mandatory update for all dealers on the profile?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_11_22'>\n\t\t\t<div class='gchoice gchoice_11_22_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_22' type='radio' value='Yes'  id='choice_11_22_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_22_0' id='label_11_22_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_22_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_22' type='radio' value='No'  id='choice_11_22_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_22_1' id='label_11_22_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_11_23\" class=\"gfield gfield--type-select gfield--width-full select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_23'>What version of DR?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_23' id='input_11_23' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='What version of DR?' >What version of DR?<\/option><option value='Integrated' >Integrated<\/option><option value='Plugin' >Plugin<\/option><option value='Autotrader KBB - Accelerate' >Autotrader\/KBB - Accelerate<\/option><option value='Website - Accelerate' >Website - Accelerate<\/option><option value='Vehicle Protection Setup' >Vehicle Protection Setup<\/option><option value='Vehicle Protection Issue' >Vehicle Protection Issue<\/option><option value='Implementation Report' >Implementation Report<\/option><option value='QA Report' >QA Report<\/option><option value='Honda iDeal' >Honda iDeal<\/option><option value='Credit Application' >Credit Application<\/option><\/select><\/div><\/div><fieldset id=\"field_11_74\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Platform?<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_11_74'>\n\t\t\t<div class='gchoice gchoice_11_74_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_74' type='radio' value='On Platform'  id='choice_11_74_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_74_0' id='label_11_74_0' class='gform-field-label gform-field-label--type-inline'>On Platform<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_74_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_74' type='radio' value='Off Platform'  id='choice_11_74_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_74_1' id='label_11_74_1' class='gform-field-label gform-field-label--type-inline'>Off Platform<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_11_75\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p>* Please ensure you have included a dealership contact for off platform accounts.<\/p><\/div><div id=\"field_11_24\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_24'>Project URL<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_24' id='input_11_24' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_25\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_25'>Project Owner<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_25' id='input_11_25' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_26\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_26'>Dealertrack ID<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_26' id='input_11_26' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_27\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_27'>Project ID<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_27' id='input_11_27' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_28\" class=\"gfield gfield--type-text gfield--width-third text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_28'>F&amp;I Provider Name (1)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_28' id='input_11_28' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_29\" class=\"gfield gfield--type-text gfield--width-third text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_29'>Account\/Provider ID<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_29' id='input_11_29' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_30\" class=\"gfield gfield--type-text gfield--width-third text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_30'>F&amp;I Products<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_30' id='input_11_30' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_31\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_31'>F&amp;I Provider Name (2)<\/label><div class='ginput_container ginput_container_text'><input name='input_31' id='input_11_31' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_32\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_32'>Account\/Provider ID<\/label><div class='ginput_container ginput_container_text'><input name='input_32' id='input_11_32' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_33\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_33'>F&amp;I Products<\/label><div class='ginput_container ginput_container_text'><input name='input_33' id='input_11_33' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_34\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_34'>F&amp;I Provider Name (3)<\/label><div class='ginput_container ginput_container_text'><input name='input_34' id='input_11_34' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_35\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_35'>Account\/Provider ID<\/label><div class='ginput_container ginput_container_text'><input name='input_35' id='input_11_35' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_36\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_36'>F&amp;I Products<\/label><div class='ginput_container ginput_container_text'><input name='input_36' id='input_11_36' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_37\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_37'>F&amp;I Provider Name (4)<\/label><div class='ginput_container ginput_container_text'><input name='input_37' id='input_11_37' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_38\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_38'>Account\/Provider ID<\/label><div class='ginput_container ginput_container_text'><input name='input_38' id='input_11_38' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_39\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_39'>F&amp;I Products<\/label><div class='ginput_container ginput_container_text'><input name='input_39' id='input_11_39' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_11_40\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Would you like to show product pricing for each offering or would you like to omit pricing?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_11_40'>\n\t\t\t<div class='gchoice gchoice_11_40_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_40' type='radio' value='Show Product Pricing'  id='choice_11_40_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_40_0' id='label_11_40_0' class='gform-field-label gform-field-label--type-inline'>Show Product Pricing<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_40_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_40' type='radio' value='Omit Pricing'  id='choice_11_40_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_40_1' id='label_11_40_1' class='gform-field-label gform-field-label--type-inline'>Omit Pricing<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_11_41\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Would you like to add, remove, update, or audit integrations?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_11_41'>\n\t\t\t<div class='gchoice gchoice_11_41_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_41' type='radio' value='None' checked='checked' id='choice_11_41_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_41_0' id='label_11_41_0' class='gform-field-label gform-field-label--type-inline'>None<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_41_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_41' type='radio' value='Add'  id='choice_11_41_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_41_1' id='label_11_41_1' class='gform-field-label gform-field-label--type-inline'>Add<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_41_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_41' type='radio' value='Remove'  id='choice_11_41_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_41_2' id='label_11_41_2' class='gform-field-label gform-field-label--type-inline'>Remove<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_41_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_41' type='radio' value='Update'  id='choice_11_41_3' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_41_3' id='label_11_41_3' class='gform-field-label gform-field-label--type-inline'>Update<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_41_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_41' type='radio' value='Active Integration Audit (list of active integrations)'  id='choice_11_41_4' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_41_4' id='label_11_41_4' class='gform-field-label gform-field-label--type-inline'>Active Integration Audit (list of active integrations)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_41_5'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_41' type='radio' value='Integration Impact Audit (readout of impact on site)'  id='choice_11_41_5' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_41_5' id='label_11_41_5' class='gform-field-label gform-field-label--type-inline'>Integration Impact Audit (readout of impact on site)<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_11_82\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p style=\"color:red;\">\"Please be advised that the turnaround on these requests is 7-10 business days\"<\/p><\/div><fieldset id=\"field_11_42\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Type of Inventory Request<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_11_42'>\n\t\t\t<div class='gchoice gchoice_11_42_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_42' type='radio' value='Feed setup'  id='choice_11_42_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_42_0' id='label_11_42_0' class='gform-field-label gform-field-label--type-inline'>Feed setup (Import\/Export)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_42_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_42' type='radio' value='Issue'  id='choice_11_42_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_42_1' id='label_11_42_1' class='gform-field-label gform-field-label--type-inline'>Issue (Missing Vehicles, Incorrect Pricing, etc.)<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_11_20\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Has this request gone through Engineering intake or Implementation?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_11_20'>\n\t\t\t<div class='gchoice gchoice_11_20_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_20' type='radio' value='Yes'  id='choice_11_20_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_20_0' id='label_11_20_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_20_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_20' type='radio' value='No'  id='choice_11_20_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_20_1' id='label_11_20_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_11_43\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_43'>3rd Party Company Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_43' id='input_11_43' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_44\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_44'>Product Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_44' id='input_11_44' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_45\" class=\"gfield gfield--type-text gfield--width-full text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_45'>3rd Party Company Name (if applicable)<\/label><div class='ginput_container ginput_container_text'><input name='input_45' id='input_11_45' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_46\" class=\"gfield gfield--type-select gfield--width-half select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_46'>Is this a feed to or from Dealer.com?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_46' id='input_11_46' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Is this a feed to or from Dealer.com?' selected='selected'>Is this a feed to or from Dealer.com?<\/option><option value='Influx - To DDC' >To Dealer.com<\/option><option value='Export - From DDC' >From Dealer.com (to 3rd Party)<\/option><\/select><\/div><\/div><div id=\"field_11_47\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_47'>Provider ID \/ Filename (if applicable)<\/label><div class='ginput_container ginput_container_text'><input name='input_47' id='input_11_47' type='text' value='' class='large'    placeholder='1234 or 1234.txt'  aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_11_48\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-half checkbox-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Inventory Condition<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_11_48'><div class='gchoice gchoice_11_48_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_48.1' type='checkbox'  value='New'  id='choice_11_48_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_48_1' id='label_11_48_1' class='gform-field-label gform-field-label--type-inline'>New<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_11_48_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_48.2' type='checkbox'  value='Used'  id='choice_11_48_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_48_2' id='label_11_48_2' class='gform-field-label gform-field-label--type-inline'>Used<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_11_49\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-half checkbox-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Supplemental feed or providing all data, prices, images?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_11_49'><div class='gchoice gchoice_11_49_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_49.1' type='checkbox'  value='All Data'  id='choice_11_49_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_49_1' id='label_11_49_1' class='gform-field-label gform-field-label--type-inline'>All Data<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_11_49_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_49.2' type='checkbox'  value='Prices'  id='choice_11_49_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_49_2' id='label_11_49_2' class='gform-field-label gform-field-label--type-inline'>Prices<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_11_49_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_49.3' type='checkbox'  value='Images'  id='choice_11_49_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_49_3' id='label_11_49_3' class='gform-field-label gform-field-label--type-inline'>Images<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_11_49_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_49.4' type='checkbox'  value='Comments'  id='choice_11_49_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_49_4' id='label_11_49_4' class='gform-field-label gform-field-label--type-inline'>Comments<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_11_50\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >What type of domain issue?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_11_50'>\n\t\t\t<div class='gchoice gchoice_11_50_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='Primary domain change'  id='choice_11_50_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_50_0' id='label_11_50_0' class='gform-field-label gform-field-label--type-inline'>Primary domain change<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_50_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='Domain redirect'  id='choice_11_50_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_50_1' id='label_11_50_1' class='gform-field-label gform-field-label--type-inline'>Domain redirect<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_11_50_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_50' type='radio' value='DNS changerequest'  id='choice_11_50_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_11_50_2' id='label_11_50_2' class='gform-field-label gform-field-label--type-inline'>DNS change\/request<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_11_51\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_51'>Current Domain<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_51' id='input_11_51' type='text' value='' class='large'    placeholder='www.roimotors.com' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_52\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_52'>New domain?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_52' id='input_11_52' type='text' value='' class='large'    placeholder='www.newDomain.com' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_53\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_53'>What domain?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_53' id='input_11_53' type='text' value='' class='large'    placeholder='www.roimotors.com\/old-URL' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_54\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_54'>Redirect destination<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_54' id='input_11_54' type='text' value='' class='large'    placeholder='www.roimotors.com\/new-URL' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_55\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_55'>What domain?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_55' id='input_11_55' type='text' value='' class='large'    placeholder='www.roimotors.com' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_56\" class=\"gfield gfield--type-select gfield--width-half select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_56'>Is this an outbound transfer?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_56' id='input_11_56' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Is this an outbound transfer?' selected='selected'>Is this an outbound transfer?<\/option><option value='Yes' >Yes<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_11_57\" class=\"gfield gfield--type-select gfield--width-full select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_57'>Is this related to a global work item?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_57' id='input_11_57' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Is this related to a global work item?' >Is this related to a global work item?<\/option><option value='Yes' >Yes<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_11_58\" class=\"gfield gfield--type-text gfield--width-full text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_58'>Please provide the global work item number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_58' id='input_11_58' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_59\" class=\"gfield gfield--type-text gfield--width-full text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_59'>Subject<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_59' id='input_11_59' type='text' value='' class='large'    placeholder='A brief description of your request' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_60\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_60'>Message<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_60' id='input_11_60' class='textarea small'  aria-describedby=\"gfield_description_11_60\"    aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_11_60'>Please provide more information on your request \/ issue.\n<\/div><\/div><div id=\"field_11_61\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_61'>Message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_61' id='input_11_61' class='textarea small'  aria-describedby=\"gfield_description_11_61\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_11_61'>Please provide 2-3 stock examples of missing vehicles or stock examples with their expected prices.\n<\/div><\/div><div id=\"field_11_62\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_62'>Message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_62' id='input_11_62' class='textarea small'  aria-describedby=\"gfield_description_11_62\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_11_62'>Please provide more information on your request \/ issue.\n\n<\/div><\/div><div id=\"field_11_63\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_63'>Examples (cars\/additional links\/etc)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_63' id='input_11_63' class='textarea small'  aria-describedby=\"gfield_description_11_63\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_11_63'>Please add any specific examples of affected VINs, Payments, or other information that would help us troubleshoot.\n\n<\/div><\/div><div id=\"field_11_72\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >\n<\/div><div id=\"field_11_73\" class=\"gfield gfield--type-fileupload gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_11_73'>Attach a File<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_11_73' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_11_73&quot;,&quot;container&quot;:&quot;gform_multifile_upload_11_73&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_11_73&quot;,&quot;filelist&quot;:&quot;gform_preview_11_73&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.dealer.com\\\/support\\\/?gf_page=ba12e54d1171199&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.dealer.com\\\/support\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.dealer.com\\\/support\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed 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class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_11_73' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_11_73\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_11_73'>Max. file size: 4 GB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_11_73'><\/ul> <div id='gform_preview_11_73' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_11_66\" class=\"gfield gfield--type-hidden gfield--width-full hidden-field gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-ServiceAccountDDC service_account_ddc\"  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