{"id":3790,"date":"2019-07-15T19:51:17","date_gmt":"2019-07-15T19:51:17","guid":{"rendered":"https:\/\/www.dealer.com\/support-beta\/?page_id=3790"},"modified":"2024-01-16T18:22:57","modified_gmt":"2024-01-16T18:22:57","slug":"pm","status":"publish","type":"page","link":"https:\/\/www.dealer.com\/support\/pm\/","title":{"rendered":"Performance Management Intake Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3790\" class=\"elementor elementor-3790\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d58567 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d58567\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49f4ebd\" data-id=\"49f4ebd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55fe96c elementor-widget elementor-widget-shortcode\" data-id=\"55fe96c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fdeb1b elementor-widget elementor-widget-heading\" data-id=\"8fdeb1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Performance Management Intake Form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d11e58 elementor-widget elementor-widget-text-editor\" data-id=\"4d11e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"letter-spacing: 0.01em; color: var( --e-global-color-17e1a5e ); font-family: var( --e-global-typography-text-font-family ), verdana; font-weight: var( --e-global-typography-text-font-weight ); background-color: var(--wp--preset--color--white); font-size: clamp(1.25rem, 1.1923rem + 0.2564vw, 1.5rem);\">Please understand that these priority updates will be managed during the hours of 8-5 EST M-F. Any changes in priority after 5 PM EST will be handled the next business day.&nbsp;<\/span><a href=\"https:\/\/coxautoinc.sharepoint.com\/sites\/community-dealer-support\/SitePages\/DDC-Support-Escalation-Process.aspx\" target=\"_blank\" rel=\"noopener\" style=\"letter-spacing: 0.01em; font-family: var( --e-global-typography-text-font-family ), verdana; font-weight: var( --e-global-typography-text-font-weight ); background-color: var(--wp--preset--color--white); font-size: clamp(1.25rem, 1.1923rem + 0.2564vw, 1.5rem);\"><i>If there is an emergency, please, as always follow our normal escalation process and engage the MOC.<\/i><\/a><br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bf69726 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf69726\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2a57543\" data-id=\"2a57543\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4de76db elementor-widget elementor-widget-wp-widget-gform_widget\" data-id=\"4de76db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-gform_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/_static\/??\/wp-includes\/js\/dist\/dom-ready.min.js,\/wp-includes\/js\/dist\/hooks.min.js?m=1791305947j\" ><\/script><script id=\"wp-i18n-js\" src=\"https:\/\/www.dealer.com\/support\/wp-includes\/js\/dist\/i18n.min.js?ver=1dfe7db3940c23ea9216\"><\/script>\n<script id=\"wp-i18n-js-after\">\nwp.i18n.setLocaleData( { 'text direction\\u0004ltr': [ 'ltr' ] } );\n\/\/# sourceURL=wp-i18n-js-after\n<\/script>\n<script id=\"wp-a11y-js\" src=\"https:\/\/www.dealer.com\/support\/wp-includes\/js\/dist\/a11y.min.js?ver=31c6cec5a4ff7aff483d\"><\/script>\n<link rel='stylesheet' id='all-css-0' href='https:\/\/www.dealer.com\/support\/wp-includes\/css\/dashicons.min.css?m=1791305946g' type='text\/css' media='all' \/>\n<script type=\"text\/javascript\" src=\"https:\/\/www.dealer.com\/support\/_static\/??-eJzTLy\/QzcxLzilNSS3WzwKiwtLUokoopZebmaeXVayjj0+Rbm5melFiSSpUsX2uraG5paGxgamliUUWAK+RIic=\" ><\/script><script id=\"gform_json-js\" defer='defer' src=\"https:\/\/www.dealer.com\/support\/wp-content\/plugins\/gravityforms\/js\/jquery.json.min.js?ver=3.1.3\"><\/script>\n<script id=\"gform_gravityforms-js-extra\">\nvar gf_legacy = {\"is_legacy\":\"\"};\nvar gf_global = {\"gf_currency_config\":{\"name\":\"U.S. 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class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_24' id='gform_24'  action='\/support\/wp-json\/wp\/v2\/pages\/3790#gf_24' data-formid='24' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_24' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_24_81\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_81'><span class='gform-field-label__text'>X\/Twitter<\/span><\/label><div class='ginput_container'><input name='input_81' id='input_24_81' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_24_81'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_24_1\" class=\"gfield gfield--type-html gfield--width-full html-field gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h5 class=\"form-subtitle\">Contact Information<\/h5><\/div><div id=\"field_24_2\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_2'><span class='gform-field-label__text'>Dealership URL<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_24_2' type='text' value='' class='large'    placeholder='www.roimotors.com' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_3\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_3'><span class='gform-field-label__text'>DDC Account Number<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_24_3' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_4\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_4'><span class='gform-field-label__text'>Additional URLs (Links Only)<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_24_4' class='textarea small'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_24_74\" class=\"gfield gfield--type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_74'><span class='gform-field-label__text'>Program<\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_74' id='input_24_74' class='large gfield_select'     aria-invalid=\"false\" ><option value='GM' >GM<\/option><option value='Enterprise' >Enterprise<\/option><option value='Other' selected='selected'>Other<\/option><\/select><\/div><\/div><fieldset id=\"field_24_5\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-half radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Select Your Title<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_24_5'>\n\t\t\t<div class='gchoice gchoice_24_5_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Performance Manager'  id='choice_24_5_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_5_0' id='label_24_5_0' class='gform-field-label gform-field-label--type-inline'>Performance Manager<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_5_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Operations Specialist'  id='choice_24_5_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_5_1' id='label_24_5_1' class='gform-field-label gform-field-label--type-inline'>Operations Specialist<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_24_6\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-half checkbox-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Whom to Include in All Case Correspondence<\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_24_6'><div class='gchoice gchoice_24_6_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.1' type='checkbox'  value='Dealership Contact'  id='choice_24_6_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_6_1' id='label_24_6_1' class='gform-field-label gform-field-label--type-inline'>Dealership Contact<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_24_6_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.2' type='checkbox'  value='Additional Contacts'  id='choice_24_6_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_6_2' id='label_24_6_2' class='gform-field-label gform-field-label--type-inline'>Additional Contacts<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_24_7\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_7'><span class='gform-field-label__text'>Operations Specialist First Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_24_7' type='text' value='' class='large'    placeholder='First' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_8\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_8'><span class='gform-field-label__text'>Operations Specialist Last Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_24_8' type='text' value='' class='large'    placeholder='Last' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_9\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_9'><span class='gform-field-label__text'>Performance Manager&#039;s First Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_24_9' type='text' value='' class='large'    placeholder='First' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_10\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_10'><span class='gform-field-label__text'>Performance Manager&#039;s Last Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_24_10' type='text' value='' class='large'    placeholder='Last' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_11\" class=\"gfield gfield--type-email gfield--width-half email-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_11'><span class='gform-field-label__text'>Performance Manager&#039;s Email<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_11' id='input_24_11' type='email' value='' class='large'   placeholder='email@address.com' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_24_12\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_12'><span class='gform-field-label__text'>Dealership Contact First Name<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_24_12' type='text' value='' class='large'    placeholder='First'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_13\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_13'><span class='gform-field-label__text'>Dealership Contact Last Name<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_13' id='input_24_13' type='text' value='' class='large'    placeholder='Last'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_14\" class=\"gfield gfield--type-email gfield--width-half email-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_14'><span class='gform-field-label__text'>Dealership Contact Email<\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_14' id='input_24_14' type='email' value='' class='large'   placeholder='email@address.com'  aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_24_15\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_15'><span class='gform-field-label__text'>Additional Contacts (Email Addresses Only)<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_15' id='input_24_15' class='textarea small'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_24_16\" class=\"gfield gfield--type-html gfield--width-full html-field gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h5 class=\"form-subtitle\">Request Details<\/h5><\/div><div id=\"field_24_65\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p class=\"ddc-field-description\">Please reference the <a style=\"color: #f06522\" href=\"https:\/\/coxautoinc.sharepoint.com\/sites\/community-dealer-support\/SitePages\/Working%20Cases%20-%20Case%20Writing%20Subjects%20and%20Notation.aspx#jive_content_id_Case_Priorities\" target=\"_blank\">Case Priorities<\/a> on SharePoint.<br><p><\/div><div id=\"field_24_17\" class=\"gfield gfield--type-select gfield--width-half select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_17'><span class='gform-field-label__text'>Type of Request<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_17' id='input_24_17' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Type of Request' selected='selected'>Type of Request<\/option><option value='Configuration Change' >Configuration (Change)<\/option><option value='3rd Party Integration' >3rd Party Integration<\/option><option value='Defect Issue' >Defect (Issue)<\/option><option value='Inventory Request' >Inventory (Request \/ Issue)<\/option><option value='Domains' >Domains (Change \/ Transfer)<\/option><option value='Cox Digital Retailing' >Cox Digital Retailing<\/option><option value='General Feedback' >General Feedback<\/option><option value='Esntial' >Esntial<\/option><\/select><\/div><\/div><div id=\"field_24_18\" class=\"gfield gfield--type-select gfield--width-half select-field priority-alert-wrap gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_18'><span class='gform-field-label__text'>Priority<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_18' id='input_24_18' class='gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='-- Priority --' selected='selected'>-- Priority --<\/option><option value='P4-Normal' >Normal - General Request<\/option><option value='P3-Medium' >Medium \u2013 Non-Urgent Request for an At Risk or Heated Client<\/option><option value='P2-High' >*PLEASE CALL SUPPORT* High \u2013 High is reserved for issues that severely impact website, inventory or lead functionality. *PLEASE CALL SUPPORT*<\/option><option value='P1-Critical' >*PLEASE CALL SUPPORT* Critical \u2013 Should only be used for Site Down, DR Down, Leads not flowing to Control Center, or a large percentage of Missing Inventory. *PLEASE CALL SUPPORT*<\/option><\/select><\/div><\/div><div id=\"field_24_72\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p style=\"color:red\">Please note that this form submits cases directly to the Esntial Support Team. If you are looking to send a case to the Dealer.Com Web Integration Team, please select \"3rd Party Integration\"<\/p><\/div><div id=\"field_24_19\" class=\"gfield gfield--type-select gfield--width-full select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_19'><span class='gform-field-label__text'>What version of DR?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_19' id='input_24_19' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='What version of DR?' >What version of DR?<\/option><option value='Integrated' >Integrated<\/option><option value='Plugin' >Plugin<\/option><option value='Autotrader KBB - Accelerate' >Autotrader\/KBB - Accelerate<\/option><option value='Website - Accelerate' >Website - Accelerate<\/option><option value='Vehicle Protection Setup' >Vehicle Protection Setup<\/option><option value='Vehicle Protection Issue' >Vehicle Protection Issue<\/option><option value='Implementation Report' >Implementation Report<\/option><option value='QA Report' >QA Report<\/option><option value='Honda iDeal' >Honda iDeal<\/option><option value='Credit Application' >Credit Application<\/option><\/select><\/div><\/div><div id=\"field_24_20\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_20'><span class='gform-field-label__text'>Project URL<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_20' id='input_24_20' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_21\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_21'><span class='gform-field-label__text'>Project Owner<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_21' id='input_24_21' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_22\" class=\"gfield gfield--type-text gfield--width-full text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_22'><span class='gform-field-label__text'>Dealertrack ID<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_22' id='input_24_22' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_23\" class=\"gfield gfield--type-text gfield--width-full text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_23'><span class='gform-field-label__text'>Project ID<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_23' id='input_24_23' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_24\" class=\"gfield gfield--type-text gfield--width-third text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_24'><span class='gform-field-label__text'>F&amp;I Provider Name (1)<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_24' id='input_24_24' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_25\" class=\"gfield gfield--type-text gfield--width-third text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_25'><span class='gform-field-label__text'>Account\/Provider ID<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_25' id='input_24_25' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_26\" class=\"gfield gfield--type-text gfield--width-third text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_26'><span class='gform-field-label__text'>Menu Items\/Products<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_26' id='input_24_26' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_27\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_27'><span class='gform-field-label__text'>F&amp;I Provider Name (2)<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_27' id='input_24_27' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_28\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_28'><span class='gform-field-label__text'>Account\/Provider ID<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_28' id='input_24_28' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_29\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_29'><span class='gform-field-label__text'>Menu Items\/Products<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_29' id='input_24_29' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_30\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_30'><span class='gform-field-label__text'>F&amp;I Provider Name (3)<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_30' id='input_24_30' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_31\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_31'><span class='gform-field-label__text'>Account\/Provider ID<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_31' id='input_24_31' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_32\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_32'><span class='gform-field-label__text'>Menu Items\/Products<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_32' id='input_24_32' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_33\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_33'><span class='gform-field-label__text'>F&amp;I Provider Name (4)<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_33' id='input_24_33' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_34\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_34'><span class='gform-field-label__text'>Account\/Provider ID<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_34' id='input_24_34' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_35\" class=\"gfield gfield--type-text gfield--width-third text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_35'><span class='gform-field-label__text'>Menu Items\/Products<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_35' id='input_24_35' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_24_36\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Would you like to show product pricing for each offering or would you like to omit pricing?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_24_36'>\n\t\t\t<div class='gchoice gchoice_24_36_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_36' type='radio' value='Show Product Pricing'  id='choice_24_36_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_36_0' id='label_24_36_0' class='gform-field-label gform-field-label--type-inline'>Show Product Pricing<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_36_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_36' type='radio' value='Omit Pricing'  id='choice_24_36_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_36_1' id='label_24_36_1' class='gform-field-label gform-field-label--type-inline'>Omit Pricing<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_24_38\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Would you like to add, remove, update, or audit integrations?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_24_38'>\n\t\t\t<div class='gchoice gchoice_24_38_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_38' type='radio' value='Add' checked='checked' id='choice_24_38_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_38_0' id='label_24_38_0' class='gform-field-label gform-field-label--type-inline'>Add<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_38_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_38' type='radio' value='Remove'  id='choice_24_38_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_38_1' id='label_24_38_1' class='gform-field-label gform-field-label--type-inline'>Remove<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_38_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_38' type='radio' value='Update'  id='choice_24_38_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_38_2' id='label_24_38_2' class='gform-field-label gform-field-label--type-inline'>Update<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_38_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_38' type='radio' value='Active Integration Audit (list of active integrations)'  id='choice_24_38_3' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_38_3' id='label_24_38_3' class='gform-field-label gform-field-label--type-inline'>Active Integration Audit (list of active integrations)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_38_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_38' type='radio' value='Integration Impact Audit (readout of impact on site)'  id='choice_24_38_4' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_38_4' id='label_24_38_4' class='gform-field-label gform-field-label--type-inline'>Integration Impact Audit (readout of impact on site)<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_24_71\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p style=\"color:red;\">\"Please be advised that the turnaround on these requests is 7-10 business days\"<\/p><\/div><fieldset id=\"field_24_39\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Type of Inventory Request<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_24_39'>\n\t\t\t<div class='gchoice gchoice_24_39_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_39' type='radio' value='Feed setup'  id='choice_24_39_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_39_0' id='label_24_39_0' class='gform-field-label gform-field-label--type-inline'>Feed setup (Import\/Export)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_39_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_39' type='radio' value='Issue'  id='choice_24_39_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_39_1' id='label_24_39_1' class='gform-field-label gform-field-label--type-inline'>Issue (Missing Vehicles, Incorrect Pricing, etc.)<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_24_40\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_40'><span class='gform-field-label__text'>3rd Party Company Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_40' id='input_24_40' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_41\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_41'><span class='gform-field-label__text'>Product Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_41' id='input_24_41' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_42\" class=\"gfield gfield--type-text gfield--width-full text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_42'><span class='gform-field-label__text'>3rd Party Company Name (if applicable)<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_42' id='input_24_42' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_43\" class=\"gfield gfield--type-select gfield--width-half select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_43'><span class='gform-field-label__text'>Is this a feed to or from Dealer.com?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_43' id='input_24_43' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Is this a feed to or from Dealer.com?' selected='selected'>Is this a feed to or from Dealer.com?<\/option><option value='Influx - To DDC' >To Dealer.com<\/option><option value='Export - From DDC' >From Dealer.com (to 3rd Party)<\/option><\/select><\/div><\/div><div id=\"field_24_44\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_44'><span class='gform-field-label__text'>Provider ID \/ Filename (if applicable)<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_44' id='input_24_44' type='text' value='' class='large'    placeholder='1234 or 1234.txt'  aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_24_45\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-half checkbox-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Inventory Condition<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_24_45'><div class='gchoice gchoice_24_45_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_45.1' type='checkbox'  value='New'  id='choice_24_45_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_45_1' id='label_24_45_1' class='gform-field-label gform-field-label--type-inline'>New<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_24_45_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_45.2' type='checkbox'  value='Used'  id='choice_24_45_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_45_2' id='label_24_45_2' class='gform-field-label gform-field-label--type-inline'>Used<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_24_46\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-half checkbox-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Supplemental feed or providing all data, prices, images?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_24_46'><div class='gchoice gchoice_24_46_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_46.1' type='checkbox'  value='All Data'  id='choice_24_46_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_46_1' id='label_24_46_1' class='gform-field-label gform-field-label--type-inline'>All Data<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_24_46_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_46.2' type='checkbox'  value='Prices'  id='choice_24_46_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_46_2' id='label_24_46_2' class='gform-field-label gform-field-label--type-inline'>Prices<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_24_46_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_46.3' type='checkbox'  value='Images'  id='choice_24_46_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_46_3' id='label_24_46_3' class='gform-field-label gform-field-label--type-inline'>Images<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_24_46_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_46.4' type='checkbox'  value='Comments'  id='choice_24_46_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_24_46_4' id='label_24_46_4' class='gform-field-label gform-field-label--type-inline'>Comments<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_24_47\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full radio-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label' ><span class='gform-field-label__text'>What type of domain issue?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_24_47'>\n\t\t\t<div class='gchoice gchoice_24_47_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_47' type='radio' value='Primary Domain Change'  id='choice_24_47_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_47_0' id='label_24_47_0' class='gform-field-label gform-field-label--type-inline'>Primary domain change<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_47_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_47' type='radio' value='Domain Redirect'  id='choice_24_47_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_47_1' id='label_24_47_1' class='gform-field-label gform-field-label--type-inline'>Domain redirect<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_24_47_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_47' type='radio' value='DNS Change'  id='choice_24_47_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_24_47_2' id='label_24_47_2' class='gform-field-label gform-field-label--type-inline'>DNS change\/request<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_24_48\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_48'><span class='gform-field-label__text'>Current Domain<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_48' id='input_24_48' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_49\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_49'><span class='gform-field-label__text'>New domain?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_49' id='input_24_49' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_50\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_50'><span class='gform-field-label__text'>What domain?<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_50' id='input_24_50' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_51\" class=\"gfield gfield--type-text gfield--width-half text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_51'><span class='gform-field-label__text'>Redirect destination<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_51' id='input_24_51' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_52\" class=\"gfield gfield--type-text gfield--width-half text-field field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_52'><span class='gform-field-label__text'>What domain?<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_52' id='input_24_52' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_53\" class=\"gfield gfield--type-select gfield--width-half select-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_53'><span class='gform-field-label__text'>Is this an outbound transfer?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_53' id='input_24_53' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Is this an outbound transfer?' >Is this an outbound transfer?<\/option><option value='Yes' >Yes<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_24_54\" class=\"gfield gfield--type-text gfield--width-full text-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_54'><span class='gform-field-label__text'>Subject<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_54' id='input_24_54' type='text' value='' class='large'    placeholder='Case Subject' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_24_55\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_55'><span class='gform-field-label__text'>Message<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_55' id='input_24_55' class='textarea small'  aria-describedby=\"gfield_description_24_55\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_24_55'>Please provide more information on your request \/ issue.\n<\/div><\/div><div id=\"field_24_56\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_56'><span class='gform-field-label__text'>Message - Inventory<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_56' id='input_24_56' class='textarea small'  aria-describedby=\"gfield_description_24_56\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_24_56'>Please provide 2-3 stock examples of missing vehicles or stock examples with their expected prices.\n<\/div><\/div><div id=\"field_24_57\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_57'><span class='gform-field-label__text'>Message<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_57' id='input_24_57' class='textarea small'  aria-describedby=\"gfield_description_24_57\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_24_57'>Please provide more information on your request \/ issue.\n\n<\/div><\/div><div id=\"field_24_58\" class=\"gfield gfield--type-textarea gfield--width-full textarea-field gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_24_58'><span class='gform-field-label__text'>Examples (cars\/additional links\/etc)<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_58' id='input_24_58' class='textarea small'  aria-describedby=\"gfield_description_24_58\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_24_58'>Please add any specific examples of affected VINs, Payments, or other information that would help us troubleshoot.\n\n<\/div><\/div><div id=\"field_24_70\" class=\"gfield gfield--type-fileupload gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_24_70'><span class='gform-field-label__text'>Attach a File<\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_24_70' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_24_70&quot;,&quot;container&quot;:&quot;gform_multifile_upload_24_70&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_24_70&quot;,&quot;filelist&quot;:&quot;gform_preview_24_70&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.dealer.com\\\/support\\\/?gf_page=ba12e54d1171199&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.dealer.com\\\/support\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.dealer.com\\\/support\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;*&quot;}],&quot;max_file_size&quot;:&quot;4294967296b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:24,&quot;field_id&quot;:70,&quot;_gform_file_upload_nonce_24_70&quot;:&quot;85ba92f0c6&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:0,&quot;message_id&quot;:&quot;gform_multifile_messages_24_70&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_24_70' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_24_70' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_24_70\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_24_70'>Max. file size: 4 GB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_24_70'><\/ul> <div id='gform_preview_24_70' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_24_61\" class=\"gfield gfield--type-hidden gfield--width-full hidden-field gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-ServiceAccountDDC service_account_ddc\"  data-field-class=\"gfl-ServiceAccountDDC service_account_ddc\" ><div class='ginput_container ginput_container_text'><input name='input_61' id='input_24_61' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='service_account_ddc' \/><\/div><\/div><div id=\"field_24_62\" class=\"gfield gfield--type-hidden gfield--width-full hidden-field gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-AdditionalServiceAccountsDDC add_service_account_ddc\"  data-field-class=\"gfl-AdditionalServiceAccountsDDC add_service_account_ddc\" ><div class='ginput_container ginput_container_text'><input name='input_62' id='input_24_62' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='add_service_account_ddc' \/><\/div><\/div><div id=\"field_24_63\" class=\"gfield gfield--type-hidden gfield--width-full hidden-field gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-Tags tags\"  data-field-class=\"gfl-Tags tags\" ><div class='ginput_container ginput_container_text'><input name='input_63' id='input_24_63' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_24_64\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-submission_date submission_date\"  data-field-class=\"gfl-submission_date submission_date\" ><div class='ginput_container ginput_container_text'><input name='input_64' id='input_24_64' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='10\/24\/2026' \/><\/div><\/div><div id=\"field_24_75\" class=\"gfield gfield--type-captcha gfield--captcha-invisible field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><div id='input_24_75' class='ginput_container ginput_recaptcha' data-sitekey='6LcW5U0pAAAAAJjQMyTUkur7Tzu4vyaNNu2-rtI-'  data-theme='light' data-tabindex='-1' data-size='invisible' data-badge='bottomright'><\/div><\/div><div id=\"field_24_76\" class=\"gfield gfield--type-hidden utm_term gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-utm_term utm_term\"  data-field-class=\"gfl-utm_term utm_term\" ><div class='ginput_container ginput_container_text'><input name='input_76' id='input_24_76' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_24_77\" class=\"gfield gfield--type-hidden utm_source gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-utm_source utm_source\"  data-field-class=\"gfl-utm_source utm_source\" ><div class='ginput_container ginput_container_text'><input name='input_77' id='input_24_77' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_24_78\" class=\"gfield gfield--type-hidden utm_medium gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-utm_medium utm_medium\"  data-field-class=\"gfl-utm_medium utm_medium\" ><div class='ginput_container ginput_container_text'><input name='input_78' id='input_24_78' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_24_79\" class=\"gfield gfield--type-hidden utm_campaign gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-utm_campaign utm_campaign\"  data-field-class=\"gfl-utm_campaign utm_campaign\" ><div class='ginput_container ginput_container_text'><input name='input_79' id='input_24_79' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_24_80\" class=\"gfield gfield--type-hidden utm_content gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfl-utm_content utm_content\"  data-field-class=\"gfl-utm_content utm_content\" ><div class='ginput_container ginput_container_text'><input name='input_80' id='input_24_80' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_24' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Submit<\/button> <input type='hidden' name='gform_ajax' value='form_id=24&amp;title=&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;hash=56aca17af96b192d915158c60ac18b3d' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_24' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_24' id='gform_theme_24' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_24' id='gform_style_settings_24' value='' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_24' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='24' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='3snL9MIUYJ7VLXfHMuP2mcwD18US9nbKFwhn35lgLujUbc+Mjk6v3NR281KfnMKg1VQDD8yNCxNSvOpmHHRrfCuAbuxIOT6m6n8cCQiqr63K+K0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_24' 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class='gform_hidden' name='gform_source_page_number_24' id='gform_source_page_number_24' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_24' value='' \/>\n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"137\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_24' id='gform_ajax_frame_24' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t       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Any changes in priority after 5 PM EST will be handled the next business day.&nbsp;If there is an emergency, please, as always follow our normal escalation process and engage the MOC.<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"provider-type":[],"testimonial-type":[],"resource-format":[],"audience":[],"eligible-for-automation":[],"funnel-phase":[],"lifecycle-of-automotive":[],"persona":[],"product":[],"program-series":[],"topic":[],"class_list":["post-3790","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Performance Management Intake Form - Solutions Support<\/title>\n<meta name=\"robots\" content=\"index, nofollow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dealer.com\/support\/pm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Performance Management Intake Form - Solutions Support\" \/>\n<meta property=\"og:description\" content=\"Performance Management Intake Form Please understand that these priority updates will be managed during the hours of 8-5 EST M-F. 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