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If your current provider is slowing you down, it’s time to come back to a platform built to perform—and backed by real people. At Dealer.com, you get more than just a fast, high-converting website. You get dedicated support, expert Performance Managers, and a customer service team that is always ready to help.
call center client satisfaction
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Here’s what comes with a Dealer.com website
In-House Support
Our team isn’t outsourced or automated. They’re real experts with deep platform expertise who resolve 80% of cases in 48 hours—earning a 94% client satisfaction rating¹
Performance Management
From SEO to digital retailing, our Performance Managers are seasoned digital marketing pros who help you get more from every click, campaign and customer interaction.
Unbeatable Website Speed
Dealer.com sites are 3.4x faster than the competition², with personalization tools that drive 2x more VDP views and 33% more leads3
1. Cox Automotive Data – Dealer.com Agent Call Center Overall Satisfaction Survey Scores pulled from Medallia (Aggregate YTD Monthly January – May 2025) and client support case management data recorded from Genesys (Rolling 12-month as of May 2025).
2. Pulled from Google Lighthouse 04/22/24 and looked at the 30 days prior comparing Dealer.com websites average scores to top 10 competitors.
3. Statistics based on 9,582 Dealers that have utilized Modern Specials, comparing shoppers that only saw Personalized Specials impressions vs shoppers that only saw Non-Personalized Specials impressions from 01/01/2024 – 07/31/2024.
Dealer.com is part of Retail360, a powerful ecosystem of retail solutions from Cox Automotive.