You may see a change in the Review widget for your Dealer.com website.
The FTC recently updated regulations around the transparent display of consumer reviews on retailer websites and has begun to heavily enforce them. In order to ensure our dealers remain compliant with FTC guidelines, we’ve made several updates to the Dealer Reviews widget to increase transparency of the reviews displayed on dealer websites.
The issue stems from the perception of the widget provides. The current Title and Label of the widget implies that the reviews are include all reviews when in fact they a curated set are only based upon recency and rating. The default preference of the widget is to ONLY show 4 stars or above ratings. Based upon recommendations from DDC’s Legal team, DBI plans to adjust the default preference to be 0 from 4.