Every Dealer.com Certified Provider is thoroughly vetted for proven value to dealerships, data security, and technological strength. Key qualifications for certification include:
TRUSTe verification for the highest standard in consumer data privacy.
Proven track record of success for dealerships across the Dealer.com network.
Complete integration with Dealer.com products and services for efficient management, holistic analytics, and single-login simplicity through ControlCenter.
Drive more showroom visits with targeted offers and incentives.
HookLogic’s Autohook technology enhances your digital marketing through offers and incentives redeemable through a test drive or a showroom visit. These incentives reach highly targeted audiences through two channels: “Web2Show,” which targets your website traffic, and “Lead2Show,” which targets leads earned through third parties. Both are proven to boost floor traffic and close rates.
Ryantech Cloud Services provides stable, reliable cloud-based email synchronization and multi-device accessibility. Employing Microsoft’s Office 365 email, Ryantech Cloud Servicesenables users to access email from their favorite desktop and mobile devices using their favorite web browsers. Available 24/7 customer phone support and premium, up-to-date malware/virus protection ensure devoted attention to and superior defense of your business needs.
Contact At Once! live chat software engages browsers and turns them into buyers by establishing relationships between dealer and shopper. Choose from three packages that best fit your dealership: Self-managed Chats, giving you complete control of your chat strategy; or, depending on your dealership’s needs, two levels of Managed Chats, facilitated by in-house “Chat Receptionists” who ensure you’ll never miss an online contact. Each package includes complete chat analytics, unlimited users, free mobile apps to chat on the go, and “Presence Aware,” an automatic login/logout system.
Attract and convert shoppers with search-by-payment technology.
OfferLogix™ helps shoppers sort and select vehicles based on their own budgets. This technology advances shoppers further down the sales funnel, enabling dealers to create and implement a consistent, compliant, and compelling payment advertising strategy that preserves dealer margins while showing transparency, enhancing shopping convenience, and increasing conversions.
CarGurus is the fastest growing automotive shopping website in the US, with 11 million monthly unique visitors. Partnering with CarGurus instantly amplifies your exposure, providing qualified leads to your dealership each month. And, since 96% of the leads sent from CarGurus to dealers are for inventory that has been validated as a Great, Good, or Fair deal, these customers are more ready to buy than shoppers from other third party sites.
Powered by its patented rules-based loan decision engine, eLEND is the first platform to give consumers the transparency they want by disclosing real, near-final finance terms at the front of the vehicle purchase process. eLEND’s Solutions help dealers create a better buying experience for consumers, sell more cars, structure more profitable deals, eliminate profit leaks, and slash the ‘deal’ process from hours to minutes.
Increase sales operations performance with call lead management.
CallSource is the industry’s leading solution for call lead management, analytics, and phone skills training. According to NADA, 75% of all sales and service purchases begin with a phone call. CallSource helps increase sales by alerting you to missed opportunities, optimizing your phone lead generation, and improving your employees’ call handling performance through targeted training.
Online operations and sales training resources, anytime.
e-Dealer Solutions develops advanced dealership operations and sales training resources that enhance staff’s skills and capabilities to meet today’s consumer expectations. A series of online video training modules incorporate the latest best practices in automotive retail, in line with today’s automotive operations and sales technology.
SmartChat is a full-service chat offering that increases website engagement and helps bridge the gap between digital “shopping” and showroom visits. Its industry-exclusive inventory integration embeds vehicle information directly into chat conversations, providing customers with the most up-to-date availability. Choose from two packages: Managed SmartChat – chats managed round-the-clock by a team of chat professionals; or Hybrid SmartChat – chats that are automatically answered by trained experts when your staff is either unavailable or your dealership is closed.
Drive OEM parts and accessories traffic and revenue to your website.
Increase revenue and enhance the customer experience on your website by replacing the parts request form with an online parts and accessories store. The RevolutionParts e-commerce frame-in integrates directly into websites, giving dealers complete merchandising control, whether through price adjustments, part availability, or highlighted specials and incentives.
Measure visitor behavior in and around your dealership.
Euclid Analytics provides location analytics and insights for dealership locations in the same way that web analytics do for e-commerce. Using smartphone signals, Euclid captures data on shoppers’ visit trends, including how long shoppers remain in your dealership, how often they return and which other dealerships they visit in your chain.
Leverage your existing Wi-Fi and deploy in your dealership within a matter of hours
Understand shopper behavior, traffic and loyalty trends
Make data-driven decisions to optimize marketing spend and drive sales
Engage and convert your anonymous visitors.
Automotive’s most highly skilled chat professionals are standing by to engage –and help convert – your website visitors. Equipped with rich behavioral data such as vehicles of interest, page views, time spent, previous visits, previous chats, and the patent-pending Behavioral Engagement And Scoring Technology, Gubagoo generates optimal high-quality leads through more meaningful chat
Give your customers an easy and intuitive way to explore your showroom and interact with your business. Powered by Google Street View Technology, Business View enhances your presence across Google with a premium 360 degree tour of your dealership.
Get the cloud computing solution that allows dealerships to manage their marketing data and budgets from a central console; a customized data warehouse based on all their vendor choices. The software generates a “health score” for dealers’ marketing investments and summarizes their key performance indicators (KPI) with specific recommendations for improvement.
Spiffit’s dashboard gives managers levers to motivate their people and ultimately promote behaviors that maximize profitability in real-time. Align strategy and tactics with programs that add a sales push to marketing campaigns. Display and manage OEM Spiffs. Manage FixedOps and F&I partner Spiffs. No more whiteboards, no more accounting hassles. If you want to sell it – Spiffit!
The quickest, most effective way to sell more cars is to get better on the phone.
Car Wars helps you identify where your best leads are coming from so you can generate more of them. Car Wars’ unmatched call categorization accuracy provides you with detailed information about every call, as well as flags hot lead opportunities and calls that need a follow up. Don’t let tracking your phone calls and conversations control your schedule. Start owning the phone and take back your work day.
DrivingSales University offers hundreds of online courses on dealership processes, advanced marketing strategies, and organizational structure. Each course is taught by a leading industry expert. From individual, on-demand, self-serve plans to personalized performance coaching for your entire dealership, DSU provides flexible training options for all automotive professionals.