Trained technicians. Always available.
Dealer Support technicians set the industry standard for 24/7 technical help. They work down the hall from the people who build Dealer.com’s products, partner closely with Digital Advisors, and receive continuous training. If you need help immediately, there’s no better prepared resource, and most issues are resolved in one call, while you’re on the phone.
Proactive partners in your success.
Digital Advisors proactively guide the Dealer.com experience. Expert navigators of our organization, they coordinate our teams and engage with top level dealership decision makers to ensure success – from initial launch to long-haul advocacy. Over the life of your Dealer.com partnership, they’ll consistently work to understand your goals and suggest effective courses of action to map them to our technologies, services, and resources.
Your virtual classroom.
ControlCenter centralizes your products and services, and also offers 24/7 access to educational and training tools. Learn the essentials of every tool at your own pace with our short, task-based tutorials, or take a deep dive with an expert during our weekly interactive webinars. We’re always adding more resources.