No one takes better care of dealers than Dealer.com.
Our Client Services team is dedicated and integrated with our other expert digital marketing teams to work as one, fully connected and coordinated support system for dealers. We share more knowledge and resources more quickly and easily, both internally and with you, than any other service provider can. From technical issues to strategic planning, from one technology to the next – Client Services brings you the solution to all your day-to-day and long-term digital marketing challenges.
We provide you with immediate resolution to your technical issues, as well as ongoing insight to achieve your strategic goals now and in the future. We reach out to you proactively with new ideas and innovations to propel you to success in the current market. Client Services is also your gateway to the industry’s best engineers and service professionals, bringing you unmatched resources to help you navigate every aspect of digital marketing that works.
As your primary point of contact, your Digital Advisor gets to know your business strategy in-depth, and reaches out proactively with solutions to help your business grow. Your Digital Advisor provides the best advice on how to use digital marketing to achieve your goals. He or she also delivers continuous training and monthly strategy calls, so you always know you’re using your technology as effectively as possible.
To ensure you are never without total service and support, your Digital Advisor is always backed up by a Digital Specialist. Each Digital Specialist provides additional strategic support, fields day-to-day requests, and connects you with analysts, product experts, production teams and whomever else you need to help you at any given time.
24/7 Dealer Support
When you need answers and resolution fast, call on Dealer Support. Our team of support professionals is here for you 24/7, and typically resolves technical issues in just one call. Dealer Support is embedded within our company, working alongside the rest of our teams to solve challenges quickly and easily.